At Little Lessons Australia, the safety and wellbeing of children and young people is our highest priority. We are committed to creating a supportive, inclusive, and child-focused environment where every young person feels respected, valued, and safe.

1. Commitment to the Safety and Wellbeing of Young People

I am committed to providing a safe environment for all children and young people.
This policy complies with the Children and Young People (Safety) Act 2017, the Child Safety (Prohibited Persons) Act 2016, and aligns with the National Principles for Child Safe Organisations.

I value and respect all children and young people, welcoming them regardless of ability, sex, gender, socioeconomic or cultural background. Bullying and harassment are not tolerated.

2. Scope of Policy

This policy applies to myself as the sole trader of Little Lessons Australia.

3. Communication

This Child Safe Policy and related documents are available on my website and upon request.
I encourage and respect the voices of children and young people and involve them in decision-making where appropriate.

Children and young people are provided with clear, age-appropriate information about:

• Their right to safety
• Their right to be listened to
• How to give feedback or make a complaint

Concerns or complaints can be raised directly by the child/young person or through their parent/guardian. All concerns will be listened to and acted upon promptly.

4. Code of Conduct

I am responsible for promoting and protecting the safety and wellbeing of children and young people by:

• Following this policy and taking all reasonable steps to ensure safety
• Treating everyone with respect, honesty, and fairness
• Being a positive role model
• Setting and maintaining clear professional boundaries
• Listening and responding appropriately to young people’s views and concerns
• Addressing bullying promptly
• Ensuring another adult is present or in sight during one-to-one work
• Reporting harm or risk of harm to the Child Abuse Report Line (13 14 78)
• Responding fairly and transparently to complaints
• Encouraging young people to “have a say”

I must not:

• Develop “special” relationships (e.g. gifts or special treatment)
• Discriminate against anyone on any grounds

Breaches of this Code can be reported to me via:
📞 0432 883 810 | ✉️ littlelessonsaustralia@gmail.com
All reports will be handled quickly, fairly, and transparently.

5. Recruitment

I am a sole trader with no employees or volunteers.
I hold a current Working With Children Check (WWCC), “not prohibited”, issued by the SA Department of Human Services, renewed every 5 years.

6. Training, Supervision and Support

To maintain my knowledge and compliance, I:

• Have read and understood the Mandatory Notification Information Booklet
• Complete and update Responding to Risk of Harm, Abuse and Neglect training every 3 years

7. Reporting and Responding to Harm or Risk of Harm

I aim to ensure all children and young people are safe from harm.
Under Section 30 of the Children and Young People (Safety) Act 2017, I am a mandated notifier and must report concerns to:

• Child Abuse Report Line (CARL): 13 14 78
• SAPOL (Police): 000 if a child is in immediate danger

For Aboriginal children and young people, support is available through Yaitya Tirramangkotti via the CARL number.
Further information: Department for Child Protection SA

I will:

• Document reports and store information securely
• Provide support or referrals as needed
• Continue services as appropriate

8. Reporting and Responding to Complaints or Feedback

Children, young people, and their families are informed of feedback and complaint processes during their first appointment.

Compliments, complaints, or feedback:
📞 0432 883 810 | ✉️ littlelessonsaustralia@gmail.com

Complaints will be managed promptly, fairly, and sensitively.
If further assistance is needed, contact:

• Health & Community Services Complaints Commissioner – (08) 8226 8666
• Australian Human Rights Commission – humanrights.gov.au | 1300 656 419
• SA Equal Opportunity Commission – eoc.sa.gov.au | (08) 8207 1977

9. Risk Management

10. Policy Review

This policy is reviewed at least every 5 years or sooner if:

• New risks or incidents arise
• Legislative or organisational changes occur
• Concerns are raised about child safety

Policy Date: 27 October 2023
Next Review: 27 October 2028